Dubai’s thriving economy and strategic location make it an ideal place to start a delivery service. Whether you are interested in food delivery, courier services, or specialized delivery options, obtaining the necessary license is the first step. This guide will walk you through the complete process of getting a delivery service license in Dubai, from gathering the required documents to setting up your business.

Why Start a Food Delivery Business in Dubai, UAE?

Dubai’s flourishing food industry, where culinary ventures offer lucrative opportunities for entrepreneurs.

1. Market Potential

Dubai’s diverse culinary landscape, featuring a wide array of cuisines in luxurious malls and bustling streets, highlights its immense market potential. In the UAE, consumers increasingly prefer food delivery over traditional dining experiences, making the food delivery business in Dubai a promising avenue for substantial profits.

2. Low Start-up Costs

Starting a delivery business in Dubai involves a relatively low initial investment, ensuring favorable profit margins. The primary expenses include delivery app development or system, while marketing costs remain modest. Cost-effective strategies like distributing flyers and using branded delivery vehicles can enhance visibility without significant expenditure.

3. Flexibility

Managing a delivery business offers the flexibility to maintain a balanced work-life dynamic. Once licensing and registration formalities are complete, the focus shifts to operational efficiency, financial management, and building a stellar customer service team. This adaptable approach empowers entrepreneurs to navigate the business landscape with ease and efficiency.

Before Starting the Business Licensing Process

Gather Required Documents

To initiate the process, you will need specific documents, including:

• Preliminary approval from the licensing authorities (Dubai Economy or Free Zones)
• Copies of partners’ passports
• Emirates ID for citizen partners
• Valid visit or residence visa for partners
• No Objection Certificate (NOC) from the sponsor if the partner is a non-GCC citizen

NOC and RTA Permit

Once the above documents are cleared, the Roads and Transport Authority (RTA) will issue an NOC, allowing you to proceed to the Department of Economic Development (DED) for license completion. An RTA permit, which costs approximately AED 1,000 and typically takes 3-5 days, is also required.

Step-by-Step Process to Get a Delivery License in Dubai

1. Decide the Legal Structure and Location

The delivery service license in Dubai can be issued under a professional or an LLC structure. Consider the advantages and disadvantages of both before making a decision. You must also choose whether to establish your service in the Mainland or Free Zones.

2. Choose a Name

Your service must have a legal name. The authorities have laid down strict rules for naming a company. Ensure the name you choose complies with the law.

3. Apply for a License

The delivery service license in Dubai falls under a professional license. Apply for the same with the relevant paperwork. You may require some initial approvals from the authority.

4. Find Potential Partners

For your business to be operational, you will need potential partners. You can search for partners in advance or after you receive your license.

5. Hire Staff

Your delivery fleet will play a significant role in your success. Ensure that your staff is well-trained, well-spoken, and skilled.

6. Open Bank Accounts and Set Up Payment Gateways

To receive payments, integrate payment gateways to your app and open corporate bank accounts. You will also need to apply for visas for yourself and your family, and potentially sponsor visas for employees hired from outside the country.

Types of Delivery Services

When starting a delivery business, consider where your expertise meets market needs. Popular delivery services include:

• Grocery and food deliveries
• Flower deliveries
• Pharmacy deliveries
• Furniture and appliance deliveries
• Parcel deliveries and courier services
• Laundry and dry cleaning deliveries
• Party and event supply deliveries

License Costs

The cost of a delivery service license in Dubai varies based on several factors. Generally, it ranges from AED 20,000 to AED 30,000, excluding sponsorships and other fees. The activity requires preliminary approvals, and an RTA permit costs approximately AED 1,000, taking 3-5 days to process.

Starting Your Delivery Business with Growbox

Although obtaining a delivery service license in Dubai is straightforward, expert assistance can streamline the process. Growbox experts are well-versed in setting up businesses in Dubai and obtaining the relevant licenses. They will handle all prerequisites, approvals, and documentation, allowing you to focus on growing your business.

Contact Growbox today to start your delivery business in Dubai.